UCCX-Agent Based Call Routing

Agent Based Call Routing:

I have Computer (desktop) with following configrations
1. Pentium 4 1.8 GHZ Intel Core 2 Duo.
2. 2.0 GB DDR2 RAM
3. 500 GB SATA HDD with 7500 RPM
4 1 Realtek Fast Ethernet Card
5. XP SP2
6. VMware Sever 6.0

VMWare Configuration-CUCM 7.0
-----------------------------
1. 512 GB of RAM
2. 80 GB of HDD with files splited into 2GB files Size (helps in Memory management)
3. Ethernet Card into Brigde mode with Network Subnet as Same as the HOST machine


VMWare Configuration-UCCX 7.0
-----------------------------------------
1. 512 GB of RAM
2. 80 GB of HDD with files splited into 2GB files Size (helps in Memory management)
3. Ethernet Card into Brigde mode with Network Subnet as Same as the HOST machine

http://rapidshare.com/files/317404315/UCCX-Lab2.avi